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Coronavirus and Forbearance Information for Students and Borrowers
We at the U.S. Department of Education (ED) office of Federal Student Aid are actively monitoring the new coronavirus/COVID-19 outbreak.
- On March 20, 2020, the office of Federal Student Aid began providing the following temporary relief on ED-owned federal student loans: suspension of loan payments, stopped collections on defaulted loans, and a 0% interest rate.
- On March 27, 2020, the Coronavirus Aid, Relief, and Economic Security Act (CARES Act) became law, providing for the above relief measures through Sept. 30, 2020.
- On Aug. 8, 2020, the COVID-19 emergency relief measures were extended on ED-owned federal student loans through Dec. 31, 2020.
- On Dec. 4, 2020, the COVID-19 emergency relief measures were extended on ED-owned federal student loans through Jan. 31, 2021.
- On Jan. 20, 2021, the COVID-19 emergency relief measures were extended on ED-owned federal student loans through at least Sept. 30, 2021.
At StudentAid.gov/coronavirus, we have answered questions about these COVID-19 emergency relief measures and the resulting flexibilities for federal student loans.
The COVID-19 Emergency Relief Outreach Toolkit
The COVID-19 Emergency Relief Outreach Toolkit provides fact sheets, online resources, and content. This toolkit can be used by schools, partners, media, and other organizations to help inform borrowers, students, and parents about the impact of COVID-19 and the flexibilities for federal student loans. These resources linked below will be periodically updated to provide the latest information.
Note: This toolkit is for your use in your messaging. Please remember that students, parents, and borrowers should not be pointed to this website for financial aid information. Instead, send them to StudentAid.gov/coronavirus.
The toolkit currently includes the following items:
- A Returning to Repayment fact sheet with key information about the impact of COVID-19 and the flexibilities for federal student loans
- A resource list of online content and tools to answer borrowers' questions, help them manage their loans, and inform them about their repayment responsibilities
- Messaging content for borrowers, including specific messages for borrowers in school, borrowers working toward loan forgiveness, and borrowers with loans in default
- Social posts and images to share on social media to educate borrowers about the flexibilities for federal student loans and help them during the COVID-19 emergency relief period
Upcoming resources include the following items:
- Video to educate borrowers on the flexibilities for federal student loans and administrative forbearance period
May 12, 2021