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Resources To Prepare for Student Loan Payments To Restart
Student Loan Payments Have Restarted
Because of legislation passed by Congress, student loan payments have restarted, and borrowers' regular interest rates have resumed. Borrowers can lower their payments, even to $0, by enrolling in an income-driven repayment plan, including the new Saving on a Valuable Education (SAVE) Plan.
We'll continue to update this page with resources about student loan payments restarting. You can use these resources to communicate with students, parents, and borrowers about resources and programs to help them manage their loans and navigate the return to repayment.
Note: These resources are for your use in your messaging. Please do not point students, parents, or borrowers to this website for financial aid information. Instead, send them to StudentAid.gov/restart.
SAVE on Student Debt Outreach Campaign
To help ensure borrowers can take full advantage of resources available from the Department of Education (ED), the Biden-Harris Administration launched a nationwide outreach campaign called "SAVE on Student Debt" in partnership with leading grassroots organizations. This public-private partnership builds upon the robust direct outreach underway from Federal Student Aid and loan servicers by leveraging strategic partnerships across public, private, and nonprofit sectors to support borrowers and ensure they take full advantage of the benefits provided by the new Saving on a Valuable Education (SAVE) Plan. This partnership is led by ED in collaboration with Civic Nation, the National Association for the Advancement of Colored People (NAACP), the National Urban League (NUL), Rise, the Student Debt Crisis Center, UnidosUS, and Young Invincibles.
We hope that you will join us in this outreach effort. If your organization is interested in participating, please sign up at SaveOnStudentDebt.org.
Resources for Reference and Outreach
Below you'll find resources you can use for learning about repayment and communicating with borrowers.
- Repayment Checklist for Borrowers*—This fact sheet highlights key information about how borrowers can prepare for student loan payments to begin again.
- SAVE Plan Fact Sheet*—This fact sheet provides information on the new income-driven repayment (IDR) plan, SAVE, and how borrowers can apply for an IDR plan.
- Sample Return to Repayment Social Media Posts*—These social media posts offer information about preparing for repayment to restart.
- Income-Driven Repayment (IDR) Plan Request Demo—This demo shows borrowers what they can expect when they apply for an IDR plan, including the new SAVE Plan, and the information they'll need to provide.
Sample Emails
- Sample Email for Borrowers in Default (August 2023)*—This sample email provides actions borrowers can take to get their student loans out of default.
- SAVE Plan Sample Email (August 2023)*—This sample email explains the new Saving on a Valuable Education (SAVE) Plan and its benefits.
- Billing Statement Sample Email (September 2023)*—This sample email offers information about billing statements and ways borrowers can stay on track with payments.
- Student Loan Refresher Sample Email (September 2023)*—This sample email provides answers to frequently asked questions and resources to help with repayment.
- IDR and Temporary Relief Sample Email (October 2023)*—This sample email provides resources to help borrowers manage their loans and choose the repayment plan that works best for them.
Videos and Webinars
- Saving on a Valuable Education (SAVE) Plan: The New Income-Driven Repayment Plan—This video introduces the new SAVE Plan and its benefits for borrowers.
- Use Loan Simulator To Find the Right Repayment Plan for You—This video explains how borrowers can use Loan Simulator to choose a repayment plan that best meets their needs and goals.
- Repayment 101: Get Help With Your Federal Student Loans—This webinar will help borrowers understand their options for managing their federal student loans.
*The Department of Education strives to make all content accessible to everyone. While this document does not currently meet the standards of Section 508 of the Rehabilitation Act of 1973, as amended, Federal Student Aid is working to create an accessible version. If you need access to this content before the accessible version is available, please contact the Information Technology Accessibility Program Help Desk at ITAPSupport@ed.gov.
Helpful Resources for Borrowers
- How to Avoid Student Aid Forgiveness Scams
- Become a Public Service Loan Forgiveness (PSLF) Help Tool Ninja
- Tackling the Public Service Loan Forgiveness Form: Employer Tips
- Student Loan Forgiveness (and Other Ways the Government Can Help You Repay Your Loans)
- 5 Things to Know Before Consolidating Federal Student Loans
- What to Know About Federal Family Education Loan (FFEL) Program Loans
- 3 Ways to Qualify for Total and Permanent Disability (TPD) Discharge
October 27, 2023