Help students, borrowers, and parents understand the financial aid process.

Use our digital and social media resources to share important federal student aid information with your networks.

Federal Student Aid Digital Outreach Resources

Select a topic below to access sample social media posts, messaging guidelines, blog posts, infographics, presentations, videos, and fact sheets that you can use in your outreach to customers.

The FSA ID
FAFSA® Completion
Loan Repayment


The FSA ID

Students, parents, and borrowers are required to use an FSA ID, made up of a username and password, on certain Federal Student Aid websites. The FSA ID is used to confirm the individual's identity when he or she accesses his or her financial aid information or wants to electronically sign federal student aid documents such as the Free Application for Federal Student Aid (FAFSA®) or a Master Promissory Note for a loan.

As you get the word out to students and parents to encourage them to create FSA IDs, we urge you to reinforce that students and parents must make their own FSA IDs. While millions of users have created and used FSA IDs with no issue, the top reason for needing contact center assistance with an FSA ID remains that someone else created the FSA ID instead of the account owner.

For additional information about the FSA ID, please visit StudentAid.gov/fsaid—and share that URL with your students as well.


Facebook Posts About the FSA ID

Don't know what to say on Facebook? Pick the post you like and click the share button to publish on your page now!


Tweets About the FSA ID

Quick and easy! No need to copy and paste—click the Retweet button and share information with your networks.


Videos About the FSA ID

How to Create an FSA ID


FAFSA and FSA ID Tips for Parents



Create Your Own Message About the FSA ID

If you want to create and post your own social messages but need a little help getting started, we can help with that too. Download our digital and social media outreach FSA ID guide.


Additional FSA ID Resources

Feel free to use our additional resources to help inform students, parents, and borrowers about what an FSA ID is, who needs one, and how to create one. You can download a fact sheet, presentation, video, and more.

You also may want to share these blog posts:

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FAFSA® Completion

Completing the Free Application for Federal Student Aid (FAFSA®) not only sets a student on the path toward federal student aid but also may result in financial aid from the student's state, college, and/or private scholarship providers.


Facebook Posts About the FAFSA®

Don't know what to say on Facebook? Pick the post you like and click the share button to publish on your page now!


Tweets About the FAFSA®

Quick and easy! No need to copy and paste—click the Retweet button and share information with your networks.


Additional Resources About the FAFSA®

Feel free to use these additional resources to help inform students and parents about the FAFSA. You can download fact sheets, infographics, videos, presentations, and more.

Check out a few examples below.

FAFSA Overview


FAFSA: Determining Your Dependency Status


How to Fill Out the FAFSA


FAFSA and FSA ID Tips for Parents


After the FAFSA: What Happens Next


The FAFSA Process Infographic


Who Is my Parent When I Fill Out my FAFSA? Infographic


What is my Dependency Status on the FAFSA? Infographic


You also may want to share these blog posts:


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Loan Repayment

Its important that federal student loan borrowers understand the terms of their student loans and the flexible repayment options that are available to them. Here are some resources you can share with federal student loan borrowers to help them understand and navigate the repayment process:

  • My Federal Student Aid: Borrowers can log in at StudentAid.gov/login to view their federal student loan information, including loan balances, interest rates, and loan servicer contact information.
  • Repayment Calculator: Borrowers can use this tool at StudentAid.gov/repayment-estimator to compare different monthly payment options based on their loan debt, income, and family size.
  • Repayment Basics: Send borrowers to StudentAid.gov/repay for details about loan repayment. Borrowers can learn how to make payments on their loans; find the right repayment plan; figure out what to do if they cant afford their payments; and see what circumstances might result in a loan being forgiven, canceled, or discharged.

Facebook Posts About Student Loans

Don't know what to say on Facebook? Pick the post you like and click the share button to publish on your page now!


Tweets About Student Loans

Quick and easy! No need to copy and paste—click the Retweet button and share information with your networks.


Videos About Student Loans

Do you want to share videos with borrowers? We make it easy for you. Click the Share button to embed the video on your website or share the video with your networks.

Responsible Borrowing


Repayment: What to Expect


How to Manage Your Student Loans


Meet Matt & Mike: Two guys trying to figure out life after college.

When money is tight, finding ways to scrimp in some areas and make a few extra bucks in others comes easily to these two savvy savers. Check out our video series and share with borrowers!


Blog Posts about Student Loans

Feel free to share these blog posts:

Additional Student Loan Resources

Feel free to use these additional resources to help inform borrowers about student loan repayment. You can download fact sheets, infographics, videos, presentations, and more.

For example, here's proposed email language you can send to borrowers who are graduating or leaving school. Feel free to customize the language to fit your needs.

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